Frequently asked questions about our made to measure blinds

can i order over the phone?

Yes.  Call us on 0845 6800645 (local call rate from landlines) or 01273 462196 (if you prefer to call from your mobile).  If you have any non-standard requirements then just call us.

i've seen blinds  like yours at much higher prices.  how do you do it?

We manufacture the blinds at our factory and sell online directly to the public.  Most blind manufacturers sell only to retailers,  who of course put their mark-up on the price.  Also, we produce a carefully designed range with set options.  This allows us to operate very efficiently.  The result is an exclusive range that combines quality with an amazing price.

WHEN WILL MY BLINDS BE DELIVERED?

Blinds will be delivered within a maximum of 7 days of placing your order.  Our current delivery date is stated on each of the product pages, under the 'Quick Quote'.  Your receipt, detailing all the blinds you've purchased, is posted to you on the day we receive your order.  It also states the delivery date.

HOW WILL MY BLINDS BE DELIVERED?

All blinds are delivered free by our national courier.  This is our standard service and deliveries are made on weekdays between 9am - 5.30pm.  The deliveries are usually made in the morning but this can't be guaranteed.

CAN MY BLINDS be DELIVERED AT A SPECIFIC TIME?

Yes.  We can arrange a specific time slot for your delivery, e.g. before 10am or Saturday delivery.  This service is offered at an additional charge.  Please contact us for more details.

DO YOU DELIVER OUTSIDE THE UK?

Yes.  We offer delivery throughout Europe at a very reasonable price.  Please contact us for more details.

IS IT SAFE TO ORDER ONLINE?

Yes.  Our website is encrypted through a Secure Socket Layer (SSL).  This is shown by the padlock symbol, located to the right of the address bar on an Internet Explorer browser and is also shown by the address, on all payment pages, beginning 'https' instead of 'http'.